What if I don’t have health insurance? . . .

Insurance is not required to access our services. You will pay the monthly membership price and any costs for testing and treatment. We will help you make the most affordable decisions for your medical needs.

What if I have private health insurance? . . .

You will pay the monthly membership price for Dandelion Health in addition to your monthly health insurance premium. All of your testing and treatments can be billed through your insurance.

What if I have Medicaid? . . .

You will pay the monthly membership price. All of your testing and treatments can be billed through Medicaid.

What if I have Medicare? . . .

You will pay the monthly membership price for Dandelion Health in addition to any Medicare monthly costs. All of your testing and treatments can be billed through Medicare. You may find that some of your care is more affordable if paying cash. We will help you navigate those options.

What does membership not cover? . . .

Becoming a member of Dandelion Health does not cover catastrophic health events that require emergency care and hospitalization. It also does not cover surgery, specialist care, the cost of testing done outside our office, or treatments. However, patients of Dandelion Health will have access to negotiated rates for lab tests, imaging tests, and common medications. We recommend that everyone has health insurance to cover unforeseen health costs, though we know how much of a burden this is for many. We are here to help you navigate that burden.

Can you see my whole family? . . .

Absolutely. We are excited to care for your entire family. The only care we do not provide is prenatal care after you have become pregnant. We will help you diagnose your pregnancy and then help you navigate your pregnancy management options.

Do I have to come in person for a visit? . . .

Most of your care can be provided by telemedicine (phone, video, email/texting). We will need to do a physical exam for some conditions and for your yearly wellness physical.

What if I need to stop my membership? . . .

Please notify us when you would like to end your membership. We require a 30-day notice so we can help you transition to your next primary care provider.

What do I do for specialist referrals? . . .

Please let us know if you would like to see a specialist for your concerns. We can often manage your concerns within our primary care services with the extended visits that we have. If you prefer, we can also refer you to any specialist, and we will follow up to make sure we stay in close communication with specialists who are caring for you.

How do I access the clinic by car? . . .

General parking is in the back of the building. There is an ADA parking spot available on the street in front of the clinic.

Where do I park my bicycle? . . .

There is a bike rack in front of the public library at 1400 Hull St.

How do I get there by bus? . . .

• Follow this link to plan your route by bus
• Our stop: Hull and 14th
• Take the 1A, 1B, 1C (Hull) lines towards Manchester
  

How have you addressed access for people with disability? . . .

We recognize disability exists in many forms. Examples of how we’ve addressed disability:

• Designated parking spot outside of clinic for clients with limited mobility
• ADA-accessible exam table and bathroom
• Let us know if there are other ways we can address access